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» Forums » Freelancers » Re: Waiting to hear from Customer Support
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penngrp
Community Member

Waiting to hear from Customer Support

Hello,

 

I received an acknowledgement from CS stating they were looking into an issue with my profile. This was on Monday, I have not heard anything from them since then. I asked for an update the other day, but have not heard anything back. Could a member of the Upwork team kindly look into this for me it would be much appreciated.

 

Thank you.

2 REPLIES 2
AleksandarD
Community Manager
Community Manager

Hi Jeffrey,

 

I already followed up with the team handling your case and you can expect an update on your open ticket very soon.

 

Thank you.

~ Aleksandar
Upwork

Thank you Aleksandar I appreciate your help.

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