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Want to upgrade my membership but Payment was declined

9523d8ee
Active Member
Muhammad R Member Since: May 25, 2020
1 of 4

Hi,

 

I have added a Standard Chartered VISA Debit card as billing method and now I want to upgrade my free membership plan to monthly plan but I am not able to do it because it's giving me an error of payment was declined. kindly tell me the solution.

 

Thank you.

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
BEST ANSWER
2 of 4

Hi Muhammad,

 

Please check with your bank for more information on why the specific charge was declined. Check out this help article to learn more about acceptable billing methods.

 

Thank you.

~ Aleksandar
Upwork

View solution in original post

sualehwhyne
Active Member
Sualeh I Member Since: Apr 12, 2020
3 of 4

Everything is good at our end from the bank and from the card, i have tried to changed the method too but it did no work too.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 4

Hi Sualeh,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.

~ Goran
Upwork
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