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51bddec2
Community Member

We are in process of subscription renewals and upgrades are not possible during that period.

I am facing this issue 'We are in process of subscription renewals and upgrades are not possible during that period. Please come back later' when trying to upgrade to a membership plan. I tried clearing cache but all in vain

1 REPLY 1
AndreaG
Community Manager
Community Manager

Hi Fozia,

 

This means your membership billing cycle is currently updating. During this process, you're not able to make any changes to your membership. You can check the date of your current billing cycle in Settings > Memberships & Connects. 

 

~Andrea
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