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d98e5c45
Community Member

We are in process of subscription renewals and upgrades are not possible during that period. Please

I want to upgrade the membership plan.

I have tried different ways. By deleting cookies, with a new browser. But I didn't get it solved. How to solve it?

 

d98e5c45_0-1698767486947.png

 

1 REPLY 1
ArjayM
Moderator
Moderator

Hi Esakul,

 

Thank you for reaching out, and I'm sorry if you're having trouble upgrading your membership plan. I took a closer look at your account and confirmed that your starts on the 30th of every month. Please allow 48 hours after your renewal cycle; then, you can upgrade your membership plan. Let us know if you still have the error, and we'll look further into that for you.

 

~ Arjay
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