We can't complete your request now - Error 500 (FG)

[#1]

Hello there,

I'm getting the following message when I try to access my job feed on Upwork:

"We can't complete your request now.

We're currently experiencing an abnormally high volume of traffic.

Please try again later.

To report this problem click here

Error 500 (FG)

Trace ID: 691c2bff3d00da72-SEA"

Is this a general thing or is it just me? On my mobile app I get the same problem.

[#2]

same issue 

[#3]

Hi All,

Our engineers are aware of this issue and are working to resolve it as soon as possible. We’ll update this thread and the status page once the issue is fixed.

Sorry about the inconvenience.

[#4]

When I try to log into my Account I see the message I have attached in the screenshot below. I can receive messages in my email but when I click reply from the email it redirects me to this page, I have attached the screenshot.

[#5]

I had a problem with my Upwork account suddenly.

I logged in but cannot access the pages.

There was an error loading this page: error [691c2539ae1ae624-LHR, 691c2539ae1ae624-LHR]. Contact Upwork Support for more information.

[#6]

Don't worry, you're not the only one! I'm going through the same thing right now.

[#7]

Hello everyone!

The error has subsided on my part, everything seems to be working fine. Might have just been a sudden peak in traffic.

Hope you get your problems solved as well!

[#8 · Accepted solution]

Hi All, 

This issue has been fixed! Feel free to follow up if you need any further assistance, we’re here to help!

Thanks for your patience! 

[#9]

Hey, I am have the same error and it's not just on browser but also on mobile app.