presencebv
Member

We can't complete your request now. We're currently experiencing an abnormally high volume of traffi

Hi,

 

After logging in to my account, I'm always automatically redirected to https://www.upwork.com/ab/payments/tax-info/vat, which then gives me the following error:

 

We can't complete your request now.

We're currently experiencing an abnormally high volume of traffic.

Please try again later.

To report this problem click here

Error 500 (A)

Trace ID: 33b4c5ed1c2672a1-AMS

 

I've tried clearing cookies, different browsers, etc, but nothing helps. Frustratingly, the entire site seems to be unavailable when you're at this screen, no options to log out or whatever.  According to https://status.upwork.com/ there are no current issues.

 

How do I fix this?

1 REPLY 1
vladag
Community Manager
Community Manager

Hi Presence,

 

I'm sorry about the error you're seeing. I'll ask our team to check and follow up with you directly with more information and instructions.

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