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lanwanman
Community Member

We can't complete your request now....

The Proposals page has been inoperable for about twelve hours now, and attempts result in the error message: "We can't complete your request now. We're currently experiencing an abnormally high volume of traffic." Also, the message system is intermittent

 

As I have said before, these outages make the reply to invitations metric unfair to freelancers and should be discontinued from the My Stats / CS score system.

 

ADDED: On a more positive note, although I am no longer part of the Top Rated program because I have less than the required 12 month earnings, when I went to the Upwork Help page, I found both the phone number listed and a chat link -- despite the site "currently experiencing an abnormally high volume of traffic."

Ron aka LanWanMan
ACCEPTED SOLUTION

Dear Ronald !

I applied on fresh job 2 minutes ago and its on my Proposals page now. My best suggestions for you are here:-

 

 

Clear your browser cookies and login in again to system. Sometime browsers don't update data accordingly due to save cache :-)

 

If still the problem exist then you may check it with different browser.

 

I hope this will solve your problem. 

Asif Rehman

View solution in original post

22 REPLIES 22
hitleaks
Community Member

There was some kind of bug on site yesterday. It has been fixed now. You may check it now.

Asif Rehman

Thank you Asif. I tried it, and it is still down. I set my availability to not available since I cannot see the Proposals page.

Ron aka LanWanMan

Dear Ronald !

I applied on fresh job 2 minutes ago and its on my Proposals page now. My best suggestions for you are here:-

 

 

Clear your browser cookies and login in again to system. Sometime browsers don't update data accordingly due to save cache :-)

 

If still the problem exist then you may check it with different browser.

 

I hope this will solve your problem. 

Asif Rehman
lanwanman
Community Member

It is working now. It appears there might have been changes to the Proposals page. I suspect that the Upwork CDN service might have had something to do with the accessibility issue.

 

I had already cleared cookies, etc. Tried three browsers on each of three computers. All failed previously. Maybe it was a DNS issue on my end.

Ron aka LanWanMan

It's not working for me. Cleared cookies, cache, etc... still nothing. Tried on multiple browsers. This is so frustrating. I'm trying to post a project.. can't do it. Can't edit it either.

 

S.

Hi Shea,

 

I'm sorry to hear you've been having issues trying to post a job. I see that you have already submitted a ticket about the issue and the team is helping you with it. We'll keep you updated via that ticket.

~ Valeria
Upwork

I received a job offer and have tasks to complete.  When I attempt to complete the task I receive the following error:

We can’t complete your request now

We’re experiencing an unexpected spike in traffic. Please try again later.
To report this problem, click here.

For availability updates, visit our site status page.

Error 500 (A)
Trace ID: 3936f9efaba15777-IAD
               

 

I have cleared my cookies and cache and tried on several browsers but I get the same error.

 

PLEASE HELP!

Sorry to hear you ran into issues when completing onboarding, Stacey. I'll escalate this issue to the team and they'll assist you with troubleshooting.

~ Valeria
Upwork

Thanks Valeria!

I am trying to post a job but receiving this error

"We can’t complete your request now

We’re experiencing an unexpected spike in traffic. Please try again later. 
To report this problem, click here." 

 

Hi Sarga,

Thank you for reporting and I`m sorry about the inconvenience this had caused you. I have escalated this to our team and they will investigate it further, our team will also reach out to you shortly.

~ Goran
Upwork

I'm having the same issue.  Any assistance?

Hi Brendan,

 

I'm sorry for the inconvenience this has caused you. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork

I am having the same problem **Edited for Community Guidelines** my username just want to sign up and the problem comes up

Hi David,

 

Could you please send me a PM with more information regarding your issue so that I can check and assist you further?

Thank you.

~ Aleksandar
Upwork

I'm Sorry To Ask.But I Have The Exact Same Issue As Well.Try Opening a project to submit for a proposal,I Encountered This message:

We couldn't complete your request

I Tried Changing my browser and Clearing my Cookies,But Still It Does not work.I can not see the proposal page And other related things.Also I'm getting the same message for about 3 months try opening my job offers,submitted proposals,and more importantly my profile.I Honestly don't know what to do.I really Appereciate You Helping me with this.I literally need Upwork's job.Please Help me with these Problems.Thank You So Much

Hi Mohammad,

 

I checked this for you and was not able to replicate the issue you're describing. Could you please click on my name and send me a PM with more information about the issue you're experincing including a screenshot of the error message you're seeing?

 

I'll check that for you and assist you accordingly.

 

Thank you!

 

~ Bojan
Upwork

Yes Bojan Ofcourse.I sent You The ScreenShots And Complete Discussion.

Hi bojan Sorry to Ask Again.But I wanted to Know If You Got The Message.Thank You So Much.

Hi Bojan,

I am getting that error when click the project and I cannot send proposal.

Can you please help me with this?

 

Thanks and Best Regards.

Andrey

Hi Andrey,

 

Could you please try clearing your cache and cookies or using a different browser to see if that helps? If it doesn't, please let us know and share a screenshot of the error so we can check.


Thank you.

~ Aleksandar
Upwork

Hi Sorry,

Thanks for your quick response.

After submitting thsi, the error has gone and sorry again not letting you know this.

Let me try when I face that error again in the future.

Best Regards,

 

Andrey

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