Nov 25, 2022 03:25:22 PM by Daniel P
My ID isn't accept. What should I do ? second time I tried and upwork says that I need to Verify your identity by 11/25/2022. What will happen now ?
Nov 25, 2022 05:42:04 PM by Arjay M
I've submitted a follow-up to the team handling your case and it looks like there are actions that need to be taken from your end for them to resolve the issue with your ID Verification. One of the members will be reaching out via a support ticket to assist you further. You may also want to check your email for the notification linked to your ticket. You can access your tickets on this page.
Nov 26, 2022 03:09:50 PM by Daniel P
how do I see the ticket ? It asks me for password and username, but I can't access with my name or email, I don't remember make a username, where do I find this ? It's possible just use email for solve the ID situation ?
Nov 26, 2022 04:01:42 PM by Luiggi R
If you're unable to access the ticket from the link that Arjay shared, you may try checking from your email. You should have a message from Upwork in your inbox with the details of your ticket.
Nov 25, 2022 06:07:55 PM by Reshmi A
Ask them for a manual review.Upwork supporting team will send you a ticket.I also faced that before.I sent translated documents with my original documents.Because I had my id in local langauge.