Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

We were unable to process your proposal due to missing address information. Add your full address.

Highlighted
Active Member
Gabriela D Member Since: Feb 18, 2020
1 of 9

I can not submit proposals.

 

This error occurs: update your address to submit your adress

To submit a proposal, update your address

We were unable to process your proposal due to missing address information. Add your full address.

 
The address is updated and needs to solve the error as soon as possible. 
I also try to submit the invoice address and it says: try later.
 
Thank you
Gabriela
Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 9

Hi Gabriela, 

 

It looks like you have missed adding your complete address in your account. Please go to your profile's Contact Info page (Settings > Contact Info), and update your address from there, making sure you don't miss adding the "City" field. 

Let us know if the issue persists and our team will assist you further.


-Avery
Untitled
Highlighted
Active Member
Nik K Member Since: Feb 27, 2020
3 of 9

Hello,

I do have the same issue and, unfortunately, no one from support can help me - in other words, I can't reach out someone who would assist me

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 9

Hi Nik,

 

It looks like you were able to submit a proposal just recently. Feel free to reach back to us if you still need any assistance.

 

Thank you!


~ Bojan
Untitled
Highlighted
Active Member
Daniela M Member Since: Sep 26, 2018
5 of 9

Hi; 

 

I have exact the same problem and its blocking me from applying 

i cannnot contact anyone that help me with this issue 

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 9

Hi Daniela,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
Untitled
Highlighted
Active Member
Gareth P Member Since: Mar 26, 2020
7 of 9

Hello,

 

I am expereincing the same problem with people in this thread. Every time I attempt to send a proposal I am faced with the frustrating error block, saying that I need to submit my full address before you can process my application.

 

I have checked my profile and adjusted my address and I still get the error message.

 

Please assist.

 

Thank you in advance.

 

Regards,

Gareth Pretorius

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
8 of 9

Hi Gareth,

 

I`m sorry about the inconvenience this had caused you. The reason why you`re receiving this error is because your City is not added to the "City" field. To complete your address please go to Settings > Contact Info > Location. Thank you.


Untitled
Highlighted
Active Member
Gareth P Member Since: Mar 26, 2020
9 of 9
Thank you very much for your prompt and efficient response.

I have been able to rectify the issue.

Much appreciated!

Regards,
Gareth
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS