We were unable to save your application because your account is suspended

[038fea2e]

Hello! I'm an agency business manager, when I go for submitting my proposal , I saw that "we can't save your proposal, because your account is suspended".
then I go back my home page & didn't see any suspens message in my account.
Then again I go for submitting another proposal & see the same message.
What happen?
What should I do!?

[pradeephele]

Hi Danil,

Thank you for your message. There is no restriction placed on your account. Could you please share the screenshot of the error message you get while submitting proposals?

Thank you,

Pradeep

[038fea2e]

Hi Pradeep H

I did a reference to our develoeper and then submitted a cover letter. When I push the Submitt button this message is appeared. And this message appears for every referenced developer. I don't understand the reason and how we can manage it. Thanks!

[egaruth]

Hi Danil,

Thank you for following up. I shared your concern with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.