lopezjason
Member

Website doesn't allow me to join

Everytime I attemp to log on it follows it up with 

"Welcome to Upwork! Tell us about the type of work you're interested in"

the only way I was able to reach this site was from clicking on a google link. But besides that by directly coming to upwork it always prompts me to that screen and doesn't allow me to do anything, the screen is completely empty besides that one sentence no way to talk about what work I'm interested in. This has been getting increasingly frustrating.

 

2 REPLIES 2
faria-fiaz
Member

having the same issue as you have

Hi Jason & Faria,

 

To possibly help on the issue, please try the steps below:

- Kindly use a different browser like Chrome, Firefox, Opera or Internet Explorer to see if it will persist.

- Try to clear cache on your current browser, please see sample;
for Chrome: http://prntscr.com/b8z5ll
for Firefox: http://prntscr.com/b6ju4x

- Try to clear Upwork cookies using this link: https://Upwork.com/clearcookies

You will be directed to “You’ve been logged off” page.

Restart your browser, log in your account and try again.

If the basic troubleshooting does not help at all, kindly provide us the screenshot of the page with the error message and the browsers you have tried to use so we can escalate to our Engineers for further checking.