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Weekly limit reached even after Client updated my work hours

Active Member
Cleo Ana Rose D Member Since: Sep 4, 2017
1 of 3
My Client changed my Upwork hours from 15:00 to 25:00 just Friday, 17 Jan. However whilst working, a pop says “Weekly limit reached” and my Upwork tracker app says “15:00 of 15”. I hope this will be corrected because I don’t want to go through the hassle of not getting paid and bug my client onwards.
Community Leader
Lisa B Member Since: Dec 29, 2015
2 of 3

I think when they change the hours on a Friday or before the current work week ends, it doesn't update until the following work week. It happened to me recently.   

Community Guru
Petra R Member Since: Aug 3, 2011
3 of 3

Lisa B wrote:

I think when they change the hours on a Friday or before the current work week ends, it doesn't update until the following work week. It happened to me recently.   


If the client INCREASES the limit, the increase becomes effective straight away 

If the client DECREASES the limit, the decrease becomes effective at 00.01 Monday morning UTC.

 

The tracker tends to not update the limit in real time, the solution is to physically log out of the tracker, shut it down,  and log back in again. The limit should then be updated.

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