What determines "Top Rated Eligible Weeks"

[Elizabeth E]

Thank you all,

Yes, in my above statement, I'm using the "/" to mean and/or. I understand how the rolling 16 weeks work, but I'm curious what makes the first eligible week eligible, regardless of how many weeks a freelancer has been on upwork.

Here's an example: I have been a member of upwork for 9.8 weeks. For 9 full weeks, I maintained a Rising Talent badge. On week 10 (which hasn't been completed yet), I received my first JSS (over 90%). However, looking at my eligible weeks, it only lists 4. Therefore, simply reaching/maintaining rising talent and/or >90% JSS can't be the only factor, unless the system somehow made a mistake on my stats, which I highly doubt. So, I'm just wondering what other factors contribute to making a week eligible. Is it having at least one (successfully) closed contract? Is there anything else?

Thanks,
Elizabeth

[Irene B]

In this case, you have not had a 90%+ score for 16 weeks yet. Once you have been around for that period, and if your score is in line, you should get your account adjusted automatically.

[Vladimir G]

Hi Elizabeth,

Could you please pm me any evidence that you were a Rising Talent for the past nine weeks? Please send me the notification email and any other relevant information that I could check and forward to my team for further review 

[Elizabeth E]

Thanks, Irene,

I'm not actually concerned about me getting top rated at all, and that's not what my question is about. I just want to know what factors influence eligible weeks, since it isn't rising talent/>90% JSS alone. What else is required for a week to be eligible?

[Irene B]

Just your score of 90+ and a 100% completed profile.