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What does a low total paid relative to rate mean?

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Community Leader
Robert G Member Since: Aug 7, 2018
1 of 3

If I look at a past job for a client and see Joe did the job and it shows

 

11 hrs @ $75.00/hr
Billed: $612.50

 

Does this mean

a) Joe didn't bill the client at $75 but $55.68 and his profile rate is $75

b) The client didn't pay the full amount for some reason

c) Billing just hasn't caught up even though the job looks closed.

d) None of the above

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Community Guru
Wes C Member Since: May 3, 2019
2 of 3

If it was recently closed, probably C. If it's older, probably B, perhaps due to a refund. It's not A.

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Ace Contributor
Jason B Member Since: Jan 3, 2020
3 of 3

I just logged a couple hours against a contract that had gone stale for a few days.  It appears it takes a bit longer for the total to be calculated correctly.  All other reports and numbers are correct.

 

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