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What happened to the UW Mobile App?

rafsun_ug
Community Guru
Rafsun S Member Since: Feb 10, 2018
1 of 14

I am using UW Android Mobile App for a long time. But suddenly from today, I am not able to use the Apps which was installed more than 1 year ago and I used this app every day when I do not stay in my studio! Today, it displayed probably "Session failure" or "session expired" (can't remember clearly but one of those) and then it asked for the username and password! When I typed my ID and password, it said: "Client Authentication failed.....". Please note that I am not a client, I am a Freelancer. Then I looked for this app in the Playstore. But I didn't find this or any other related Apps!
What happened to this very effective Apps! This Apps was really helpful when I stay outside of my studio! Can anyone help me to find this app again or it will not appear any more! Am only I facing this problem?

Screenshot_2019-11-28-20-05-12 - Copy.png

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 14

Hi Rafsun,

 

Could you please try to download the new Upwork for Freelancers App and let us know if you're still experiencing the same issue. The old “Upwork” app was retired.

 

Thank you!

 

 

~ Bojan
Upwork
rafsun_ug
Community Guru
Rafsun S Member Since: Feb 10, 2018
3 of 14

Hi Bojan,
Thanks for being here. I searched for that App in various texts but truly it's not anywhere.

Screenshot_2019-11-29-05-01-32.png

ivanburmistrov
Community Leader
Ivan B Member Since: Sep 7, 2013
4 of 14

Rafsun,

 

I do not recommend you to download the new app. I tried it and soon removed it. My recommendation is to use mobile browser like Chrome or Firefox to access Upwork.

rafsun_ug
Community Guru
Rafsun S Member Since: Feb 10, 2018
5 of 14

Hi Ivan,

Thanks for your reply! I do not know about the new App but yesterday when I faced this problem, I searched for the App but I didn't find anything or related App of UW for the Freelancers in the GPlaystore! And it feels bad for your experiences about the new app. I used to use the old app for more than a year. It was really good and helpful. The browsers are not as comfortable or easier than the App was!

ivanburmistrov
Community Leader
Ivan B Member Since: Sep 7, 2013
6 of 14

Hi Rafsun,

 

There is a huge difference between old and new apps. The old app was much better than the new app. You will laugh but the new app is exactly a browser, and a very slow browser indeed! You can find it here: https://play.google.com/store/apps/details?id=com.upwork.android.apps.main&hl=en

 

My recommendation remains that you'd better use a normal browser instead of the new app.

rafsun_ug
Community Guru
Rafsun S Member Since: Feb 10, 2018
7 of 14

I respect your recommendation. But I want to see the new App! It's very strange that I can see this App in the GPlaystore from my PC but I can't see anything from my mobile GPlaystore! Can you see this App in your Gplaystore from your mobile? Thanks!

ivanburmistrov
Community Leader
Ivan B Member Since: Sep 7, 2013
8 of 14

Rafsun,

 

Yes, I can quickly find the app on my mobile:

 

UWApp.png

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
9 of 14

Hi Rafsun, 

When you try accessing Ivan's link, or the links noted in this help article, are you still unable to access the app from the Playstore?


~ Avery
Upwork
rafsun_ug
Community Guru
Rafsun S Member Since: Feb 10, 2018
10 of 14

Hi Avery,

Thanks! I can see that the App is showing in Ivan's GPlaystore. But it is not showing that one which Ivan's shared as a screenshot...not even any other UW related App for the Freelancers.

https://drive.google.com/file/d/161xpIHdQ1FQUZgGyEukMefGi1whrpXdE/view?usp=sharing

Please check the video link of my screen capture. Do you know Avery, why is that? 

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