Sep 13, 2019 11:17:56 PM Edited Sep 14, 2019 06:38:43 AM by Edung D
Sep 13, 2019 11:26:10 PM by Petra R
Edung D wrote:
A client released funds to me 3 days ago and the funds are still pending.
Now he wants a refund for no good reason and i am choosing to ignore it
Very bad idea. You do not, ever, ignore an unhappy client.
Edung D wrote:
1. Is my pending balance affected in anyway during the dispute process? I mean is the pending balance kept on hold or something
2. If i ignore the dispute request what happens to my pending balance.
3. If i accept his dispute request what happens to my pending balance.
4. If i reject the dispute what happens to my pending balance.
Never mind your pending balance. - Is it that $ 6500 project? 😮
If you ignore a dispute, your Upwork account will be suspended.
Sep 13, 2019 11:36:10 PM Edited Sep 13, 2019 11:38:36 PM by Edung D
Sep 13, 2019 11:46:10 PM Edited Sep 13, 2019 11:48:51 PM by Petra R
Edung D wrote:
No no i dont plan to ignore.
You said that's what you are planning to do.
Or did you mean you're planning to ignore it just long enough to withdraw the money?
It seems an unusually high amount for a few days work compared to all your other jobs...
Sep 13, 2019 11:51:08 PM Edited Sep 14, 2019 12:00:03 AM by Edung D
Sep 14, 2019 12:00:14 AM Edited Sep 14, 2019 12:01:07 AM by Petra R
Edung D wrote:
No i wont ignore. I never said i was going to ignore it.
Is it "just" the $ 6500, or the $ 1500 too?
Sep 14, 2019 12:01:58 AM by Edung D
Sep 14, 2019 12:05:13 AM by Edung D
Sep 14, 2019 12:07:12 AM by Petra R
Edung D wrote:
and yes its both jobs. Its the same client.
That is starting to look more and more dodgy...
Sep 14, 2019 12:14:48 AM by Edung D
Sep 14, 2019 12:17:39 AM Edited Sep 14, 2019 12:19:26 AM by Petra R
Edung D wrote:
Sorry i dont get it. Whats looking dodgy. Me or client.
The whole transaction...
Who does $ 8k / 2 months (?) worth of work for a stranger on the Internet he met on Facebook of all places who has already admitted to having CC troubles
Sep 14, 2019 12:14:49 AM Edited Sep 14, 2019 12:17:03 AM by Christine A
Edung D wrote:
And it took a few number of days compared to my other jobs because he made me to start working on the job long before he even hired me.
He "made" you start working on the job? How? If a client told me that he wasn't able to pay me, there's no way that I'd even start working, let alone work for months without payment. You've been around Upwork long enough to know that. It all sounds a bit fishy to me.
Also, you told him to hire you on Upwork so that you would be "safe", but then you didn't bother getting him to fund the escrow account, so what was safe about that?
Sep 14, 2019 12:24:39 AM by Edung D
Sep 14, 2019 12:26:43 AM by Edung D
Sep 14, 2019 12:32:03 AM by Christine A
Edung D wrote:
My team can handled both jobs and please dont look at just the price also check both job descriptions you will see that they are actually jobs that with a team can be completed in 2months and 3weeks.
So, to sum up: A guy you know via Facebook says he wants to hire you for an expensive job that will take months. You say, hire me via Upwork so that my payment will be safe. He says, okay, we can work through Upwork but I have credit card problems so I can't put ANY money into escrow, so your money ISN'T safe. You say no problem (!), then you get a whole TEAM of people to work on a job that isn't funded, for somebody who can't pay you. Then you finish the job, the client pays you, but then he immediately asks for a refund even though he presumably was happy with the job or he wouldn't have paid you in the first place. Is that the whole story?
Sep 14, 2019 12:47:58 AM by Petra R
Christine A wrote:
Is that the whole story?
you couldn't make it up, could you...
Sep 14, 2019 01:57:29 AM by Christine A
Petra R wrote:
Christine A wrote:
Is that the whole story?you couldn't make it up, could you...
The one thing that's missing is character motivation; without it, the plot just isn't working for me.
Sep 14, 2019 06:35:29 AM by Edung D
Sep 14, 2019 10:45:39 AM by Tiffany S
Christine A wrote:
Petra R wrote:
Christine A wrote:
Is that the whole story?you couldn't make it up, could you...
The one thing that's missing is character motivation; without it, the plot just isn't working for me.
Christine, I wish there were really such a thing as winning the Internet for the day.
Sep 14, 2019 07:17:28 AM by Edung D
Sep 14, 2019 06:00:35 AM by Jennifer M
Christine A wrote:
Edung D wrote:
My team can handled both jobs and please dont look at just the price also check both job descriptions you will see that they are actually jobs that with a team can be completed in 2months and 3weeks.So, to sum up: A guy you know via Facebook says he wants to hire you for an expensive job that will take months. You say, hire me via Upwork so that my payment will be safe. He says, okay, we can work through Upwork but I have credit card problems so I can't put ANY money into escrow, so your money ISN'T safe. You say no problem (!), then you get a whole TEAM of people to work on a job that isn't funded, for somebody who can't pay you. Then you finish the job, the client pays you, but then he immediately asks for a refund even though he presumably was happy with the job or he wouldn't have paid you in the first place. Is that the whole story?
The drama is so delicious I want more of it.
That payment about to go POOOF
Hopefully a mod with a name that begins with V sees this and has someone look into this payment.
Sep 14, 2019 06:07:25 AM by Will L
Edung,
Just be sure you don't ignore any communications from Upwork. Follow any instructions you receive quickly and to the letter.
Sep 14, 2019 06:20:55 AM Edited Sep 14, 2019 06:21:58 AM by Jennifer M
it don't matter
this guy is planning to unload the balance before the chargeback happens
eta: when people rage about a 5 day security hold? THIS...THIS is why we have one.
Sep 14, 2019 06:31:39 AM by Edung D
Sep 14, 2019 07:03:13 AM by Jonathan H
If he is asking for things outside the agreemant and that is the reason he is asking for a refund then i cant see that it will be given. Just comply totally with Upworks requests and make sure all comunication is through the upwork system so they have a record of it.
I think the reason you are getting some replys you dont like as it all sounds very odd,
You are saying that its a 'friend' and you did thousands of $ worth of work without a milestone on 'trust' yet you also say you wanted to do it on upwork for protection despite still doing the work 'on trust'
added to that - if the client is a 'friend' that you are happy to do $$$$'s worth of work for then why bring them onto the platform? surely youd have saved yourself HUGE fees by keeping the trust between you?
Sep 14, 2019 07:11:02 AM by Edung D
Sep 14, 2019 07:17:15 AM by Jonathan H
No, you misunderstand - i am NOT saying getting a client outside of Upwork is wrong at all, why would it be???? (assuming we are talking about new clients you have met outside of upwork that have no affiliation with upwork)
What i am saying is....
You keep saying the client is a friend of yours?
So if its a friend of yours it seems odd that you would bring your friend onto a platform that will take a percentage of your earnings when you could have just done it between yourselfs seeing as your friends?
Yes, i know - You wanted to do it on Upwork for your protection (protection from your friend?)
BUT, you went ahead and did the work on 'trust' so it makes no sense.
Sep 14, 2019 07:26:47 AM by Edung D
Sep 14, 2019 10:47:35 AM by Tiffany S
Edung D wrote:
The client is asking for a refund because after payment he added things aside our agreement and i refused and now he is using that to his advantage. I am ready with every evidence when upwork comes for the dispute. How come everyone sounds so biased. I feel bad for asking my question to the community.
You shouldn't feel bad for asking here, because you're getting a good preview of what Upwork is going to think/say/do when they take a look at this dispute.
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