So when I check my stats there's a section called "Recent account holds". What is this exactly? And why is it a factor in the stats?
It seems to be related to Terms Violation, but it sounds to me like something which happens over and over for contractors, otherwise why is it there?
OK don't get me wrong I have 0 next to it and hopefully that's gonna stay like forever, but the fact that this information is there gives me the feeling that I should violate the terms so I can feel normal!
Solved! Go to Solution.
It's good if you have 0 next to Recent Account Holds. In this section of My Stats you would see policy violations and notifications you've received in the past 90 days. You can refer to this section of the help article about My Stats for more information about that metric and to this article for more information on what can lead to an account hold.
Mustafa B wrote:
Your "Recent Account Holds" reset after 90 days.
Also i lost my Top Rated badge today don't know why because i have fullfill all requirement for Top Rated.
No, you do not fulfill all the requirements. Your Job Success Score would have to be over 90% for top rated status. Yours is is 71%.
You also can't possibly have lost your top rated status today.
Hi Muhammad and Sairam,
In this section of My Stats you would see policy violations or performance notifications you've received in the past 90 days. You can refer to this article for more information on what can lead to an account hold. Thank you.
i got an account hold and lost my top rated badge due to my card getting declined by my bank when I tried to purchase more connects, please will this go back to zero once my account is restored?