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What is courtesy credit? and when will i get it?

vikrant48
Active Member
Vikrant S Member Since: May 21, 2017
1 of 4

Hi,

 

As i was created a dispute against the client Mr. Alen. I have got a message from upwork that your account will get courtesy credit.  I am unable to understand what is courtesy credit, and when will i get it.

Thanks and Regards

Vikrant Sharma

melaniemaghanoy
Community Guru
Lanie M Member Since: Jun 24, 2015
2 of 4

Hi Vikrant,

 

I see that there is already an existing ticket related to the same issue you have. Please refer to the response on the ticket you have that was sent yesterday by the Customer Support rep handling your issue.

boshoffirene
Community Guru
Irene B Member Since: Feb 17, 2015
3 of 4

Just as a matter of interest....could someone explain wat 'courtesy credit' is? 

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
4 of 4

Hi Irene,

 

Courtesy credit is used by our team in certain cases to resolve a contract-related issue.

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