David B wrote:
@Petra, I am expecting to have good feedback from the client (and improve rating), so I don't want to close it unless he replies and agrees to close
I corrected your claim that closing it would "negatively affect your Job success". It won't.
Your JSS is 99%. It can't improve until whatever made it not 100% has fallen out of your calculation window, so feedback won't "improve your rating" and once clients have become resolutely unresponsive for weeks they don't usually come back.
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