Wes C wrote:
However, someone who has experienced this from the client perspective posted early in this thread that they are prompted on every log in to turn this on.
What thought processes occurred for somebody (some people) to agree that was a good idea? Irritating freelancers is one thing, irritating clients is another. Surely the best approach would be to avoid as many pain points for clients as possible - not needlessly create more. I want clients to keep on putting as much money into the system as possible. We all do, right? Right, Upwork?
I've not much more to say as I think it's already been said. Every time I open this I'm just shaking my head in disbelief at being made to feel so patronized.
7 pages of comments, many from community gurus, and not a single positive thing to say about that feature.
I think your userbase has been pretty clear how they feel about this "feature"
But I'm sure you'll ignore us like usual. One day a competitor is going to actually listen to all the feedback you ignore.
WIthout having gone through this entire thread.... I had a client turn this on recently on a super small job that should be done shortly. What happens, if anything, if I don't check in? Does it impact me in a negative way or just give my client ammunition if they have a bad experience?
Hmm, why don't you bug the client instead?
- Did you give proper directions to your Freelancer for this weeks work?
- Did you end up your contract?
- Did you communicate properly this week?
- Did you surprise the freelancer with demands that you didn't mention during contract phase this week?
- Name a few things the Freelancer did that made you think good/bad about the job's progress.
- What do you think you could have done better for this job to be a success?
Client goes dark, it's Freelancers burden to find them and try to end the contract or they feel it on their stats.
Clients do not know how to do stuff, it's Freelancers job to explain.
Clients get offended when they are reminded of ToS, Freelancer loses the job.
and now you expect the freelancer to report?
Meh. N/A would suffice for all answers.
I've always believed that there should be a couple questions a freelancer should be able to direct at clients, which the freelancer himself/herself be able to phrase.
For example, I do video editing here mainly. So, I should be able to set up a question for a freelancer when an offer is sent, which says:
1) Do you already have stills and logos or do you expect me to do graphic design as well?
2) Do you already have music sourced or do you want me to do the selection and consequent music edit?
Just some examples but similar thing is done by other freelancing platforms and this way freelancers can choose to throw in questions when an offer is sent without clear instructions. This kind of question-answer setup makes sense in such a scenario but what is being done here as pointed out by the OP is just bad and a waste of both the client's and freelancer's time.
Oh, Upwork, ever hear of labor misclassification? It's a real thing in the U.S. I hear Uber is battling this. You may want to "check-in" with your legal team again on how the US federal government views check-ins and oversight.
This is just another reason why I'm broadening my income streams, looking for clients elsewhere, and doing less and less on the Upwork platform. Soon, perhaps a year or two from now, I really hope I've put my Upwork days behind me because of ridiculousness like this.
David S M wrote:
Oh, Upwork, ever hear of labor misclassification? It's a real thing in the U.S. I hear Uber is battling this. You may want to "check-in" with your legal team again on how the US federal [sic] government views check-ins and oversight.
oh, btw, it's so soooper sweet Upwork is incorporated and headquartered in the State of California. I can't wait for this and the basic accounting reports which are hidden behind the discriminatory disability paywall to see the light of day. Of all the jurisdictions to find these sketchy practices, it will be the Pioneer Gold Rush State of Predatory Internet Capitalism. This probably isn't covered on Day 1 of Freelancer Daycare.