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What is "Auto Check-ins"?

bumbeishvili
Active Member
David B Member Since: Sep 26, 2017
161 of 162

@Petra, I am expecting to have good feedback from the client (and improve rating), so I don't want to close it unless he replies and agrees to close 

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
162 of 162

David B wrote:

@Petra, I am expecting to have good feedback from the client (and improve rating), so I don't want to close it unless he replies and agrees to close 


I corrected your claim that closing it would "negatively affect your Job success". It won't.

Your JSS is 99%. It can't improve until whatever made it not 100% has fallen out of your calculation window, so feedback won't "improve your rating" and once clients have become resolutely unresponsive for weeks they don't usually come back.

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