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rubabahmmed
Member

What is the Date of birth format ?

I was trying to add my payment method via bank transfer and after putting SWIFT Code, on the bank account details page, i was being asked to provide my date of birth. Whatever the method i was trying to write my DOB, it was showing a red-marked error saying "invalid format". Please help !

137 REPLIES 137

Hi Zohaib, 

 

The correct format is YYYY-MM-DD. If you`re unable to update your profile following this format, please try clearing your cache and cookies or logging in with a different browser. Thanks!

~ Goran
Upwork

I didn't solve this problem. how can I solve this

there is an error coming when i put Date of birth according to given format

 

Hi TANZEEL, 

 

Can you send me a screen grab of the error you're getting? I'm reposting Aleksandar's previous post about the correct date of birth format. Let me know if the issue persists. 

 

The correct format is YYYY-MM-DD. If you`re unable to update your profile following this format, please try clearing your cache and cookies or logging in with a different browser. Thanks!


~ Riri

thanks

hi 

I have tried all the formats that you have suggeted.

yyyy/mm/dd and dd/mm/yyyy both are not accepted.

 

g_vasilevski
Retired Team Member
Retired Team Member

Hi Fiza,

 

The correct format is YYYY-MM-DD and please use this sign (-) to divide the year, month and day. Thank you.

~ Goran
Upwork

Thank you.

i have the same issue. I am writing the correct format, but upwork is not submitting

I am writing the correct format in upwork but it is giving me an error.

Hi Aqib,

 

Could you please try filling in your date of birth in this format - yyyy-mm-dd, and let us know if the issue persists?

 

Thank you!

~ Bojan
Upwork

Hi Nina 
I tried using the recommended format , but it says invalid format 
Please help

Hi Ahmed,

 

Could you please try using dashes (-) instead of forward slashes (/)?

 

~Andrea
Upwork

Thank You for ur help
it worked
mithun08
Member

1994-04-09 try this format its working for me

it worked for me yuppiii

zubaidabibi
Member

Hi, I check all formats of DOB but all are not valid. What is the current format of date of birth.

Hi Sabina, 

Please clear your cache and cookies or log in with another browser and try using this format YYYY-MM-DD. If you need further help let me know, thank you!

~ Goran
Upwork
mahmudur52
Member

I want to Valid Formet of Date of Birth

Hi Mahmudur,

 

The correct date of birth format is this one: YYYY-MM-DD. If you need further help let me know, thank you.

~ Goran
Upwork

not working at all

Hi Makki, 

 

Please try clearing your cache and cookies and then adding your DOB. The correct format is YYYY-MM-DD, if you`re still experiencing the same problem after this let me know. Thank you.

~ Goran
Upwork
rizwanch9699
Member

Why did we write date of birth in payment method by direct bank form

**Edited for Community Guidelines**

Hi Rizwan,

 

The correct date of birth format is this one: YYYY-MM-DD. If you need further help let me know, thank you. Thank you.

~ Goran
Upwork

Yes, the YYYY-MM-DAY formate worked. Thank You so much all opening this thread and solving it. Thanks, Nina and others for this, 

Have a nice day

Amjad

Hello, 

 

I've tried this DOB format YYYY-MM-DD several times and it still won't work. I've written it precisely this way 199* - 05 - 01 and it keeps rejecting it. 

 

Is there some other method I can try? Also, I'm using my National ID but it doesn't have my DOB on it, will that be a problem?

 

Thank you.

Hi Ezinne,

 

I checked and it looks like you already managed to resolve the date issue. Could you please let us know if you still need help with this?

Thank you.

~ Aleksandar
Upwork

Yes, I get it right. Please close the ticket.

Thanks and Regards
Waqas
tallat-waheed
Member

I GET ENTER MY BANK DETAIL BUT I DONT KNOW ABOUT FORMET OF DATE OF BIRTH AN CALL NO PLZ HELP ME, IN THIS CASE, THANKS 

Hi Tallat,

 

The correct format is YYYY-MM-DD. If you`re unable to update your profile following this format, please try clearing your cache and cookies or logging in with a different browser.

 

Thank you.

~ Aleksandar
Upwork
scoopd
Member

Tried to verify my date of birth and then move onto video but it just won't accept any format. Any thoughts?

Thanks

Dougie

g_vasilevski
Retired Team Member
Retired Team Member

Hi Dougie,

 

Please refer to the instructions I`ve shared in my previous post here:

  • Please try clearing your cache and cookies and then adding your DOB. The correct format is YYYY-MM-DD, if you`re still experiencing the same problem after this let me know. Thank you.
~ Goran
Upwork

Great. I have tried all formats of the dob but haven't tried that. Will try now.

Thanks

No difference sadly.

g_vasilevski
Retired Team Member
Retired Team Member

Hi Dougie,


Just wanted to confirm do you receive any error on your end or nothing happens once you add your DOB? Thank you.

~ Goran
Upwork
upwaq
Member

O yes, it gets resolved by this format. Just did it. the issue is that the Upwork team should work on showing the require tooltip when the wrong DOB is being entered. they show only when a correct is entered. Please write in this format to avoid any inconvenience.

 

Snag_34404b3c.png

The site is not accepting my birthdate for the purpose of verifying identity.

Hi Pamela,

 

Could you try clearing your cache and cookies and then adding your DOB. The correct format is YYYY-MM-DD, if you`re still experiencing the same problem after this let me know. Thank you.

~ Goran
Upwork

Thanks, Iโ€™ll give it a try!

still same problem here. please help in it.