Mar 20, 2018 10:32:31 AM by rubab a
I was trying to add my payment method via bank transfer and after putting SWIFT Code, on the bank account details page, i was being asked to provide my date of birth. Whatever the method i was trying to write my DOB, it was showing a red-marked error saying "invalid format". Please help !
Jan 19, 2019 02:43:54 AM by Joanne Marie P
Hi Abrar,
The correct format should be YYYY-MM-DD. If you`re unable to update your profile following this format, please clear your cache and cookies or try a different browser. Thanks!
Jul 6, 2019 03:19:40 AM by Aleksandar D
Hi Zarlish,
The correct format is YYYY-MM-DD. If you`re unable to update your profile following this format, please try clearing your cache and cookies or logging in with a different browser. Let us know if the issue persists.
Thank you.
Oct 29, 2019 01:14:29 AM by Goran V
Hi Md,
The correct format is YYYY-MM-DD and please use this sign (-) to divide the year, month and day. Thank you.
Jan 1, 2020 12:06:36 PM by Mohsin A
Hi Nina
i am facing date formate issue when i am entering my local bank details 1991/06/12 i am typing this formate but still giving error in DOB how i can solved it??
Jan 1, 2020 02:28:45 PM by Aleksandar D
Hi Mohsin,
I checked and it seems that you successfully added your bank details. Let us know if you need further assistance.
Thank you.
Apr 15, 2020 06:16:08 PM by Saba N
Apr 15, 2020 08:54:14 PM by Avery O
Hi Saba,
Could you please try filling in your date of birth in this format - yyyy-mm-dd, and let me know if the issue persists?
Apr 7, 2019 10:26:54 PM by Avery O
Hi Md,
Could you please try filling in the birthdate in this format - YYYY-MM-DD. Let us know if the issue persists.
Apr 21, 2018 10:55:07 PM by Jo-An B
Hi Asfand,
Please try using this format YYYY-MM-DD and let us know if it's still not working.
Jun 28, 2018 12:00:14 AM by Asad G
Hello i did every thing clear cashe, change browser but nothing helps.?
Jun 28, 2018 12:09:57 AM by Goran V
Hi Asad,
Please use this format YYYY-MM-DD and pay attention to the signs between the years, months and days. Thank you!
May 3, 2018 03:05:26 AM by Sabi H
I am facing the same problem.I am writing the format as you have mentioned above still it says invalid format. Why?
May 3, 2018 03:15:06 AM by Goran V
Hi Sabiha,
Please clear your cache and cookies or log in with another browser and try to add your birth date. Additionally, you will also need to change your image and upload one from yourself. Using this type of images is not allowed, thank you!
Apr 14, 2019 03:42:24 AM by Aleksandar D
Hi Asad,
The correct format is YYYY-MM-DD. If you`re unable to update your profile following this format, please try clearing your cache and cookies or logging in with a different browser. Thanks!
Sep 6, 2018 07:34:41 AM by Goran V
Hi Faisal,
Please add your birth date in this 1980-09-20 not with a slash sign between the year-month-day.
Additionally, you can try clearing your cache and cookies or logging in with another browser as well. Thank you.
Dec 20, 2018 05:00:26 AM by Goran V
Hi Aliya,
The correct date of birth format is this one: YYYY-MM-DD. If you`re experiencing any issues please try to clear your cache and cookies or log in with another browser. Thank you.
Feb 5, 2019 03:57:59 AM by Zohaib A
Hi,
This format isn't working at all, can you please guide me to in details
Regards,