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Re: Date of Birth Format for Verification

scoopd
Active Member
Dougie C Member Since: Sep 4, 2019
111 of 135

No difference sadly.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
112 of 135

Hi Dougie,


Just wanted to confirm do you receive any error on your end or nothing happens once you add your DOB? Thank you.


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upwaq
Active Member
Waqas A Member Since: Aug 15, 2019
113 of 135

O yes, it gets resolved by this format. Just did it. the issue is that the Upwork team should work on showing the require tooltip when the wrong DOB is being entered. they show only when a correct is entered. Please write in this format to avoid any inconvenience.

 

Snag_34404b3c.png

andersonpamela20
Active Member
Pamela A Member Since: Oct 8, 2019
114 of 135
The site is not accepting my birthdate for the purpose of verifying identity.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
115 of 135

Hi Pamela,

 

Could you try clearing your cache and cookies and then adding your DOB. The correct format is YYYY-MM-DD, if you`re still experiencing the same problem after this let me know. Thank you.


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andersonpamela20
Active Member
Pamela A Member Since: Oct 8, 2019
116 of 135
Thanks, I’ll give it a try!
brownproductions
Active Member
Hasan N Member Since: Apr 18, 2018
117 of 135

still same problem here. please help in it.

sarahjaybee
Active Member
Sarah J Member Since: Jan 28, 2020
118 of 135

I am attempting to verify and am entering my date of birth correctly. yyyymmdd but it tells me is the wrong format

 

I have tried Safari, Chrome and Firefox and I am using a Mac Book, I have also tried on iphoneI have cleared cache I have tried all other formats I can see on the forums that this is an issue

 

Can someone please cotact me, I have been going around in circles for the last half an hour and where is the option to actually speak to someone directly. The bot keeps giving me answers for issues in India and itr getting really frustrating

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
119 of 135

Hi Sarah,

 

Please refer to the posts above where you can find the correct format of the date of birth. If you have any additional questions, let me know. Thank you.


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sarahjaybee
Active Member
Sarah J Member Since: Jan 28, 2020
120 of 135

I Have !

 

As I have stated I have used the correct format

 

yyyymmdd

 

I have also tried every other plus different browsers and clearing cache etc

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