Mar 20, 2018 10:32:31 AM by rubab a
I was trying to add my payment method via bank transfer and after putting SWIFT Code, on the bank account details page, i was being asked to provide my date of birth. Whatever the method i was trying to write my DOB, it was showing a red-marked error saying "invalid format". Please help !
Jan 28, 2020 12:40:07 AM by Sarah J
I am attempting to verify and am entering my date of birth correctly. yyyymmdd but it tells me is the wrong format
I have tried Safari, Chrome and Firefox and I am using a Mac Book, I have also tried on iphoneI have cleared cache I have tried all other formats I can see on the forums that this is an issue
Can someone please cotact me, I have been going around in circles for the last half an hour and where is the option to actually speak to someone directly. The bot keeps giving me answers for issues in India and itr getting really frustrating
Jan 28, 2020 12:49:15 AM by Goran V
Please refer to the posts above where you can find the correct format of the date of birth. If you have any additional questions, let me know. Thank you.
Jan 28, 2020 12:54:36 AM by Sarah J
I Have !
As I have stated I have used the correct format
I have also tried every other plus different browsers and clearing cache etc
Jan 28, 2020 12:57:38 AM by Sarah J
This is me even attempting to use todays date and still the error
Jan 28, 2020 01:02:45 AM by Goran V
You will also need to divide the year, month and day. The correct format is YYYY-MM-DD and please use this sign (-) to divide them. Thank you.
Mar 15, 2020 05:13:30 AM by Muhammad N
I am Trying to set my Date of Birth but its invalid format showing again and again how i can resolve this issue
Mar 15, 2020 07:31:22 AM by Aleksandar D
The correct format is YYYY-MM-DD and please use this sign (-) to divide the year, month and day.
Mar 26, 2020 08:56:54 AM by Bernardo F
I keep trying to insert my DOB in the verification process, but it says date invalid. I have cleared cache and cookies, but it didn't work. Weirdly, it appears that some dates are seen as invalid, I have no idea why
Mar 26, 2020 09:37:00 AM by Bojan S
It looks like you were able to successfully submit your ID for verification. Kindly, allow time for our team to review your ID and they'll update you directly with the status of your verification process.
Mar 24, 2020 03:53:39 AM by Pankhuri G
I believe there is no option for it. You need to connect with support team.
Mar 24, 2020 04:00:26 AM by Goran V
Are you referring to a field for entering your date of birth on your profile or something else? Thank you.
Apr 22, 2020 08:51:02 AM by Bojan S
Could you please try filling in your date of birth in this format - yyyy-mm-dd, and let us know if the issue persists?
Mar 24, 2021 12:34:17 AM by Mohammad I
I tried this format YYYY-MM-DD from many browsers but the problem still the same, how can I confirm my birthday without any problem?
Mar 24, 2021 12:42:44 AM by Goran V
One of our team members will reach out to you via ticket as soon as possible and assist you further with your date of birth. Thank you.