What is the Date of birth format ?

[Dougie C]

Great. I have tried all formats of the dob but haven't tried that. Will try now.

Thanks

[Dougie C]

No difference sadly.

[Goran V]

Hi Dougie,

Just wanted to confirm do you receive any error on your end or nothing happens once you add your DOB? Thank you.

[Waqas A]

O yes, it gets resolved by this format. Just did it. the issue is that the Upwork team should work on showing the require tooltip when the wrong DOB is being entered. they show only when a correct is entered. Please write in this format to avoid any inconvenience.

[Pamela A]

The site is not accepting my birthdate for the purpose of verifying identity.

[Goran V]

Hi Pamela,

Could you try clearing your cache and cookies and then adding your DOB. The correct format is YYYY-MM-DD, if you`re still experiencing the same problem after this let me know. Thank you.

[Pamela A]

Thanks, I’ll give it a try!

[Brown P]

still same problem here. please help in it.

[Sarah J]

I am attempting to verify and am entering my date of birth correctly. yyyymmdd but it tells me is the wrong format

I have tried Safari, Chrome and Firefox and I am using a Mac Book, I have also tried on iphoneI have cleared cache I have tried all other formats I can see on the forums that this is an issue

Can someone please cotact me, I have been going around in circles for the last half an hour and where is the option to actually speak to someone directly. The bot keeps giving me answers for issues in India and itr getting really frustrating

[Goran V]

Hi Sarah,

Please refer to the posts above where you can find the correct format of the date of birth. If you have any additional questions, let me know. Thank you.