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What is the Date of birth format ?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
81 of 88

Hi Dougie,

 

Please refer to the instructions I`ve shared in my previous post here:

  • Please try clearing your cache and cookies and then adding your DOB. The correct format is YYYY-MM-DD, if you`re still experiencing the same problem after this let me know. Thank you.

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Active Member
Dougie C Member Since: Sep 4, 2019
82 of 88

Great. I have tried all formats of the dob but haven't tried that. Will try now.

Thanks

Active Member
Dougie C Member Since: Sep 4, 2019
83 of 88

No difference sadly.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
84 of 88

Hi Dougie,


Just wanted to confirm do you receive any error on your end or nothing happens once you add your DOB? Thank you.


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Active Member
Waqas A Member Since: Aug 15, 2019
85 of 88

O yes, it gets resolved by this format. Just did it. the issue is that the Upwork team should work on showing the require tooltip when the wrong DOB is being entered. they show only when a correct is entered. Please write in this format to avoid any inconvenience.

 

Snag_34404b3c.png

Active Member
Pamela A Member Since: Oct 8, 2019
86 of 88
The site is not accepting my birthdate for the purpose of verifying identity.
Moderator
Goran V Moderator Member Since: Mar 24, 2017
87 of 88

Hi Pamela,

 

Could you try clearing your cache and cookies and then adding your DOB. The correct format is YYYY-MM-DD, if you`re still experiencing the same problem after this let me know. Thank you.


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Active Member
Pamela A Member Since: Oct 8, 2019
88 of 88
Thanks, I’ll give it a try!
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