What is the Date of birth format ?

[Hasan N]

still same problem here. please help in it.

[Sarah J]

I am attempting to verify and am entering my date of birth correctly. yyyymmdd but it tells me is the wrong format

I have tried Safari, Chrome and Firefox and I am using a Mac Book, I have also tried on iphoneI have cleared cache I have tried all other formats I can see on the forums that this is an issue

Can someone please cotact me, I have been going around in circles for the last half an hour and where is the option to actually speak to someone directly. The bot keeps giving me answers for issues in India and itr getting really frustrating

[Goran V]

Hi Sarah,

Please refer to the posts above where you can find the correct format of the date of birth. If you have any additional questions, let me know. Thank you.

[Sarah J]

I Have !

As I have stated I have used the correct format

yyyymmdd

I have also tried every other plus different browsers and clearing cache etc

[Sarah J]

This is me even attempting to use todays date and still the error

[Goran V]

Hi Sarah,

You will also need to divide the year, month and day. The correct format is YYYY-MM-DD and please use this sign (-) to divide them. Thank you.

[Muhammad N]

I am Trying to set my Date of Birth but its invalid format showing again and again how i can resolve this issue

[Aleksandar D]

Hi Muhammad,

The correct format is YYYY-MM-DD and please use this sign (-) to divide the year, month and day. 

Thank you.

[Bernardo F]

Hi

I keep trying to insert my DOB in the verification process, but it says date invalid. I have cleared cache and cookies, but it didn't work. Weirdly, it appears that some dates are seen as invalid, I have no idea why

[Bojan S]

Hi Bernardo,

It looks like you were able to successfully submit your ID for verification. Kindly, allow time for our team to review your ID and they'll update you directly with the status of your verification process.

Thank you!