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What is the Date of birth format ?

scoopd
Active Member
Dougie C Member Since: Sep 4, 2019
111 of 138

Tried to verify my date of birth and then move onto video but it just won't accept any format. Any thoughts?

Thanks

Dougie

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
112 of 138

Hi Dougie,

 

Please refer to the instructions I`ve shared in my previous post here:

  • Please try clearing your cache and cookies and then adding your DOB. The correct format is YYYY-MM-DD, if you`re still experiencing the same problem after this let me know. Thank you.
~ Goran
Upwork
scoopd
Active Member
Dougie C Member Since: Sep 4, 2019
113 of 138

Great. I have tried all formats of the dob but haven't tried that. Will try now.

Thanks

scoopd
Active Member
Dougie C Member Since: Sep 4, 2019
114 of 138

No difference sadly.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
115 of 138

Hi Dougie,


Just wanted to confirm do you receive any error on your end or nothing happens once you add your DOB? Thank you.

~ Goran
Upwork
upwaq
Active Member
Waqas A Member Since: Aug 15, 2019
116 of 138

O yes, it gets resolved by this format. Just did it. the issue is that the Upwork team should work on showing the require tooltip when the wrong DOB is being entered. they show only when a correct is entered. Please write in this format to avoid any inconvenience.

 

Snag_34404b3c.png

andersonpamela20
Active Member
Pamela A Member Since: Oct 8, 2019
117 of 138
The site is not accepting my birthdate for the purpose of verifying identity.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
118 of 138

Hi Pamela,

 

Could you try clearing your cache and cookies and then adding your DOB. The correct format is YYYY-MM-DD, if you`re still experiencing the same problem after this let me know. Thank you.

~ Goran
Upwork
andersonpamela20
Active Member
Pamela A Member Since: Oct 8, 2019
119 of 138
Thanks, I’ll give it a try!
brownproductions
Active Member
Hasan N Member Since: Apr 18, 2018
120 of 138

still same problem here. please help in it.

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