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What is the Date of birth format ?

sarahjaybee
Active Member
Sarah J Member Since: Jan 28, 2020
121 of 138

I am attempting to verify and am entering my date of birth correctly. yyyymmdd but it tells me is the wrong format

 

I have tried Safari, Chrome and Firefox and I am using a Mac Book, I have also tried on iphoneI have cleared cache I have tried all other formats I can see on the forums that this is an issue

 

Can someone please cotact me, I have been going around in circles for the last half an hour and where is the option to actually speak to someone directly. The bot keeps giving me answers for issues in India and itr getting really frustrating

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
122 of 138

Hi Sarah,

 

Please refer to the posts above where you can find the correct format of the date of birth. If you have any additional questions, let me know. Thank you.

~ Goran
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sarahjaybee
Active Member
Sarah J Member Since: Jan 28, 2020
123 of 138

I Have !

 

As I have stated I have used the correct format

 

yyyymmdd

 

I have also tried every other plus different browsers and clearing cache etc

sarahjaybee
Active Member
Sarah J Member Since: Jan 28, 2020
124 of 138

This is me even attempting to use todays date and still the error

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
125 of 138

Hi Sarah,

 

You will also need to divide the year, month and day. The correct format is YYYY-MM-DD and please use this sign (-) to divide them. Thank you.

~ Goran
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numanaraaien
Active Member
Muhammad N Member Since: Mar 15, 2020
126 of 138

I am Trying to set my Date of Birth but its invalid format showing again and again how i can resolve this issue

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
127 of 138

Hi Muhammad,

 

The correct format is YYYY-MM-DD and please use this sign (-) to divide the year, month and day. 

 

Thank you.

~ Aleksandar
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01167f61
Active Member
Bernardo F Member Since: Mar 25, 2020
128 of 138

Hi

I keep trying to insert my DOB in the verification process, but it says date invalid. I have cleared cache and cookies, but it didn't work. Weirdly, it appears that some dates are seen as invalid, I have no idea why

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
129 of 138

Hi Bernardo,

 

It looks like you were able to successfully submit your ID for verification. Kindly, allow time for our team to review your ID and they'll update you directly with the status of your verification process.

 

Thank you!

~ Bojan
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mohisnhussain
Active Member
Mohsin H Member Since: Sep 10, 2018
130 of 138

YYYY-MM-DD

this is right format 

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