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rubabahmmed
Member

What is the Date of birth format ?

I was trying to add my payment method via bank transfer and after putting SWIFT Code, on the bank account details page, i was being asked to provide my date of birth. Whatever the method i was trying to write my DOB, it was showing a red-marked error saying "invalid format". Please help !

137 REPLIES 137
sarahjaybee
Member

I am attempting to verify and am entering my date of birth correctly. yyyymmdd but it tells me is the wrong format

 

I have tried Safari, Chrome and Firefox and I am using a Mac Book, I have also tried on iphoneI have cleared cache I have tried all other formats I can see on the forums that this is an issue

 

Can someone please cotact me, I have been going around in circles for the last half an hour and where is the option to actually speak to someone directly. The bot keeps giving me answers for issues in India and itr getting really frustrating

Hi Sarah,

 

Please refer to the posts above where you can find the correct format of the date of birth. If you have any additional questions, let me know. Thank you.

~ Goran
Upwork

I Have !

 

As I have stated I have used the correct format

 

yyyymmdd

 

I have also tried every other plus different browsers and clearing cache etc

This is me even attempting to use todays date and still the error

Hi Sarah,

 

You will also need to divide the year, month and day. The correct format is YYYY-MM-DD and please use this sign (-) to divide them. Thank you.

~ Goran
Upwork
numanaraaien
Member

I am Trying to set my Date of Birth but its invalid format showing again and again how i can resolve this issue

Hi Muhammad,

 

The correct format is YYYY-MM-DD and please use this sign (-) to divide the year, month and day. 

 

Thank you.

~ Aleksandar
Upwork

Hi

I keep trying to insert my DOB in the verification process, but it says date invalid. I have cleared cache and cookies, but it didn't work. Weirdly, it appears that some dates are seen as invalid, I have no idea why

Hi Bernardo,

 

It looks like you were able to successfully submit your ID for verification. Kindly, allow time for our team to review your ID and they'll update you directly with the status of your verification process.

 

Thank you!

~ Bojan
Upwork
mohisnhussain
Member

YYYY-MM-DD

this is right format 

f3b1be1c
Member

Where I can find my birth date in my upwork profile ?

 

I believe there is no option for it. You need to connect with support team.

Hi Bondhan,

 

Are you referring to a field for entering your date of birth on your profile or something else? Thank you.

~ Goran
Upwork
hussainasif8
Member

 The format now is Year-Month-Day

1990-12-31

fahmidaanni
Member

I am facing same problem

Hi Fahmida,

 

Could you please try filling in your date of birth in this format - yyyy-mm-dd, and let us know if the issue persists?

 

Thank you!

~ Bojan
Upwork
fareedkhan456
Member

Hi,
I tried this format YYYY-MM-DD from many browsers but the problem still the same, how can I confirm my birthday without any problem?

Hi Mohammad,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your date of birth. Thank you.

 

~ Goran
Upwork
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