It is the date by which you agreed to submit completed work to your client. You should submit the work the client ordered to them by the due date. If you do not submit by that date, you can be in violation of the contract and they can cancel it and/or give you a bad rating. However, if your client agrees that you can submit work past the due date, that is between you and them, Upwork will not cancel the contract because you are late, it's up to your client whether or not it's okay for you to submit work later.
Hi MD Shahadat,
Rick is correct, due date is an option the client can use when setting up a milestone. The contract won't be automatically closed if you don't submit the work before that date. However, you may want to make sure you and the client are on the same page about terms and deadlines.
just double-checking on this issue - I just noticed that I had a due date of Feb. 26 on a job. the client and I have been working together as the job morphed and I know he didn't expect the product to be done by then (it is now finished and I've submitted it). if he pays and has no negative feedback or complaints, do I still need to ask him to change the due date?
@Lee Ann M wrote:
....do I still need to ask him to change the due date?
No need, the due date is purely a point of reference between client and freelancer, and can not be retroactively changed anyway.
As mentioned above, the contract won't be automatically closed if you don't submit the work before the due date so there is no need to ask the client to change it.
I understood the term "due date" in a contract to be binding. So far, I cannot discern if UpWork honors this or not. My freelancer is 5 days late on her project and has not responded to my inquiry. In terms of the contract, she has violated its terms. There should be no reason why I should need to add any language about "deadline means deadline". This is a written contract, it's s not "loose guidelines" for getting the job done.
I'm a very flexible and personable client. This woman has taken advantage of that. I want to end this contract and pay one of my better freelancers to do what she didn't.
Can an UpWork moderator (or someone who has gone through and solved this issue) please respond?
I can confirm the due date is set and used as a reference, and while it's up to both parties to agree on the time frame for completing a contract this date won't directly affect the contract itself. If your freelancer hasn't delivered the work as agreed and stopped responding to your messages, and the completion date for the contract was clearly stated and agreed on at the onset of the contract, you can take action and inform the freelancer about the reasons for ending the contract. Note that if the freelancer delivered part of the work you should consider issuing a partial payment to cover those tasks they completed.