What to do to remove Payoneer account from my Upwork "payment methods"?

[d376e89b]

Dears,

Hope you are doing just terrific .. I tried withdrawing money to my paypal account .. but the transaction failed and I received an email from Upwork that says:"Your payment has been rejected". I want to know why this request was not completed? I'm trying to think .. maybe because I have two paying methods; Payoneer and PayPal, and both of them are connected to the same email .. my email.Also, I tried removing my Payoneer account from the payment methods .. but I could not. Knowing that my Payoneer account is listed as preferred. So, what to do to remove it -the Payoneer account-?I hope you reply as soon as possible and many thanks in advance.

Kindest regards,,

[JoanneP]

Hi Hossam El-Deen,

You will need to contact Payoneer first so that they can disassociate the existing Payoneer account on Upwork. You will receive a confirmation email when it has been done. Please get back to us after receiving the confirmation email from Payoneer so that we can assist you further on our end. Thanks.