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What to do when client becomes unresponsive?

abhisheksen01
Ace Contributor
Abhishek S Member Since: Sep 9, 2017
1 of 2

I have two-three contracts where client has become unresponsive. 

So what is the best way to contact the client? Can Upwork provide client's email or anything?

These contracts are idle for a month or so, and I fear it would hamper the JSS. 

Recently I had ended one contract myself.

 

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
BEST ANSWER
2 of 2

@Abhishek S wrote:

I have two-three contracts where client has become unresponsive. 

So what is the best way to contact the client?


 Upwork messages, or just leave them alone. They know where they are.

 


Abhishek S wrote:Can Upwork provide client's email or anything?

 Certainly not.

 


@Abhishek S wrote:

These contracts are idle for a month or so, and I fear it would hamper the JSS.


 They won't.

 

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