What to do when client becomes unresponsive?

[Abhishek S]

I have two-three contracts where client has become unresponsive. 

So what is the best way to contact the client? Can Upwork provide client's email or anything?

These contracts are idle for a month or so, and I fear it would hamper the JSS. 

Recently I had ended one contract myself.

[Petra R · Accepted solution]

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@Abhishek S wrote:

I have two-three contracts where client has become unresponsive. 

So what is the best way to contact the client?

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 Upwork messages, or just leave them alone. They know where they are.

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Abhishek S wrote:Can Upwork provide client's email or anything?

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 Certainly not.

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@Abhishek S wrote:

These contracts are idle for a month or so, and I fear it would hamper the JSS.

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 They won't.