Mary H wrote:
I do. One client I have earned $1,500 and still getting charged 20%.
Are you sure? The hours logged that are available now were still at 20% - you won't see the reduced fee until the hours you logged in excess of the $ 500 are in Pending.
I checked your account and if you check this page, you will see that only two of your contracts have passed the $500 threshold. Upon checking both contracts are now charging the 10% service fees, as the earnings are greater than $500.01.
Please know that when you cross an earning threshold, the service fees will be charged at a blended rate. For example, if you begin an hourly or fixed-price contract with a new client for $600, you’ll be billed 20% on the first $500 and 10% on the remaining $100. For Contract ID 22501182, this was charged the blended rate.