When a Client Has Few Reviews?

[melaniekhenson]

Curious about something, given how feedback-driven FLers are (generally) on this and similar platforms. (Or in other words, the impact feedback makes...not trying to make this sound like we're star-hounds or anything. 😛 )

I have lately come across quite a few clients have little, or even no, feedback from FLers. For example, I am looking at a client who has assigned 7 jobs that have been completed, but has 0 reviews. And yesterday there was someone with, I think, 40 jobs posted, 80% hire rate but only 12 reviews.

Are FLers just not as motivated to leave feedback? (Because we are prompted to do so.) Or is there some meaning to this that I'm missing?

Again, not criticizing anybody, just curious as things don't work exactly the same way on every level for FLers and clients.

[tlsanders]

The person who closes the contract is prompted (forced, actually) to leave feedback. Since best practice is to have the client close the contract, most freelancers are not prompted and would have to take the initiative to go and leave feedback. Clients generally don't care about feedback, so they don't usually follow up and ask for it like some freelancers do, so it makes sense that clients would have less feedback.

[melaniekhenson]

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@Tiffany S wrote:

The person who closes the contract is prompted (forced, actually) to leave feedback. Since best practice is to have the client close the contract, most freelancers are not prompted and would have to take the initiative to go and leave feedback. Clients generally don't care about feedback, so they don't usually follow up and ask for it like some freelancers do, so it makes sense that clients would have less feedback.

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 Right...well, we receive notification of the closure and are informed we have feedback, are asked to leave it (but no, not forced) and if we do, we can then see our feedback; otherwise, we wait. So it's a given that we're going to be prompted.

I didn't think about clients not asking, that makes sense. Thanks!