When did all connects updated?

[suhailmumtazawan]

Hi all,

I have used all my connects in previous month.I was thinking may be i'd receive new connects tomorrow.

Can i ask, when did new connects added to the account ?

[grinev_miroslav]

Hello, I'm using free account, currently I'm out of bids. I wasted them in previous month (don't remember exact date). Now it is a new month, but there still no bids available. I would like to know when they will be available again ?

[suhailmumtazawan]

I am also facing such problem. Yesterday i used my all 🙂

Ask support on this link Query

[omar-gamal]

follow this link: https://www.upwork.com/ab/plans/membership/connects-history?period=30days&type=all&page=4 

It shows connects history the last 30 days, then go the last page and look at the first proposal you sent this month which your balance by then was 58, look at the date and you'd know exactly what time your connects will be updated the following month.

[yowiedesign]

Your connects will renew on the same day of the month that you joined.

In my case, for example, they renew on the 6th of each month.

[suhailmumtazawan]

Yes that must be the case

[kochubei_valeria]

Hi Suhail,

Connects refresh on different days for different freelancers because it depends on when their Membership started and what their billing cycle is. Your connects should refresh tomorrow as evident from your Connects History. The information you shared about the fifth day of the month is not accurate.

[suhailmumtazawan]

Thanks Valeria, i know i am totally in-accurate .....

[suhailmumtazawan]

Hi,

I have check my account and find zero connects. I checked my connect history and billing cycle.

  Current Billing Cycle

Jun 3, 2016 — Jul 2, 2016

Shouldn't i receive connects by now ?

Regards

Sohail Mumtaz

[kochubei_valeria]

Hi Suhail,

Please, give it time to update until the end of today. If you don't receive your connects by tomorrow, please let us know.

[israrulhaq190]

Hello Valeria!
This is my billing cycle "Nov 11, 2017 — Dec 10, 2017", but my connects aren't updated yet.
Could you please give it a look.

Waiting for the positive reply.
Thanks!

Best Regards

[vladag]

Hi Israr,

Upwork times its processes according to UTC time and you'll receive a new allotment of Connects in the next few hours, 

[code_your_dream · Accepted solution]

Take a look at "Connects history": https://www.upwork.com/plans/membership/connects-history

Your connects will renew in 1 month after you got your first connects.