May 19, 2020 07:38:45 PM by Alexis A
I assumed that once you made $500, Upwork will switch from taking 20% to 10%. Does this mean $500 in total or on one single contract? I heard from a Youtube video that for them to lower how much they take, you have to earn that much on one single job. Can someone clarify this for me?
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May 19, 2020 07:44:45 PM Edited May 19, 2020 07:46:18 PM by Christine A
You need to earn $500 from one client, but it doesn't have to be on a single contract (e.g. if you earn $500 on one project, then the same client hires you again, the service charge will be 10%). After you've earned $10,000 with the same client, the fee goes down further, to 5%.
May 19, 2020 07:44:45 PM Edited May 19, 2020 07:46:18 PM by Christine A
You need to earn $500 from one client, but it doesn't have to be on a single contract (e.g. if you earn $500 on one project, then the same client hires you again, the service charge will be 10%). After you've earned $10,000 with the same client, the fee goes down further, to 5%.
May 22, 2020 08:43:56 AM by Domingo T
Hi,
From the previous query I learned that after completing a $500 contract, the next contract from the same client will deducted 10% NOT 20% and after $10,000 it will be 5%.
I completed my two contracts with the same client last Jan 2020 totalling $10,200 and the deduction is still 20%. Can you please check what is the reason why it was change, the 20% deduction is hurting me too much specially this time.
Regards,
Domingo
May 22, 2020 09:38:06 AM by Bojan S
Hi Domingo,
Congratulations on your earnings with your client! You can check the last invoice you have with your client to find that you were charged 5% sliding fee for earnings above 10000$. You can locate this invoice under your Transaction history.
Thank you!
May 22, 2020 07:37:38 PM by Domingo T
May 22, 2020 09:46:44 PM by Petra R
Domingo T wrote:
My question now is this..Do I have to start again with 20% for new clients?
Yes. It is "per client"
Future work with that same client: 5%
Future work with other clients: First $ 500 - 20%, $ 500 to $ 10,000 - 10% and over $ 10,000 - 5%
Jan 14, 2023 08:07:17 PM Edited Jan 14, 2023 08:11:28 PM by Taeyeon Nim K
What if the contract continuous and it's an ongoing client?
Jan 14, 2023 08:10:23 PM Edited Jan 14, 2023 08:11:19 PM by Rahul P
Hi Taeyeon,
Even for ongoing clients, it is still the same, i.e., 10% after $500 and 20% before that.
May 21, 2020 03:29:44 PM by Nichola L
Adding to what Christine says, it is all written down here: https://support.upwork.com/hc/en-us/articles/211062538-Freelancer-Service-Fees
May 21, 2020 07:27:29 PM by Amanda L
Alexis A wrote:I assumed that once you made $500, Upwork will switch from taking 20% to 10%. Does this mean $500 in total or on one single contract? I heard from a Youtube video that for them to lower how much they take, you have to earn that much on one single job. Can someone clarify this for me?
It's per client. So once I hit $500 with Client A, across any contracts with Client A, my earnings from Client A will only be charged 10%. However, my earnings from Client B will still be charged 20% until I reach $500 with Client B as well.