Apr 22, 2020 12:31:26 PM by Abdul R
So everytime i try to contact support or go to Support / Help the page keeps on refreshing and i cant either sign in or do anything else. Also the new job clients post i am getting posted 12 hours before whereas i check on my friends freelancer profile and his comes as 10 minutes before and so. I really need some help
Apr 22, 2020 02:31:22 PM by Bojan S
Hi Abdul,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists.
Thank you.
Nov 24, 2020 05:50:28 PM by Preeya B
I tried two browsers and am experiencing the same issue on both browsers!
Nov 24, 2020 07:35:22 PM by Joanne Marie P
Hi Preeya,
I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket.
Mar 16, 2021 12:41:34 AM Edited Mar 16, 2021 12:42:24 AM by Yasmine E
Hi Joanne,
I'm having the same problem when I go to contact info page to change my name, it just keeps refreshing and it doesn't let me take any action. I tried clearing cache and I also tried signing in from another browser but nothing seemed to work. Please help. Thanks in advance
Mar 16, 2021 01:03:13 AM by Aleksandar D
Hi there,
One of our team members already reached out to you directly via this support ticket to assist you further.
Thank you.
Jan 25, 2023 04:15:51 AM by Michael F
I expereince the same issue. Please contact me for further support.
Jan 25, 2023 10:05:48 AM by Annie Jane B
Hi Michael,
I'm sorry to hear you're having a problem accessing the support page. Could you please tell us why you need to contact support so we can assist you?