Nov 1, 2022 11:11:28 AM by Rayvandi A
My balance is 0, actually my client was approved the payment 5 days ago. When the money come to my balance?
Nov 1, 2022 03:17:54 PM by Arjay M
Hi Rayvandi,
When your client releases a milestone or final payment on a fixed-price job, it immediately shows as pending on your financial account. Pending payments become available for you to withdraw after the standard five-day security period. You can expect the amount to be available on your end on the Date Section in your Transaction History page here. Feel free to check this help article for more details.
You can also update the support ticket that's been raised with your concern if you have additional questions or need further assistance.