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Rob's avatar
Rob J Community Member

When will I get 'Top Rated'?

I think I should now be Top Rated, but it doesn't seem to have come through:

 

  1. A current Job Success Score of 90% or higher - I've got 98%
  2. First hire on Upwork was more than 90 days ago - it was on Feb 28th, so 91 days ago.
  3. Maintained Rising Talent status or a Job Success Score of at least 90% for at least 13 of the last 16 weeks - I've got 13/16 according to my stats.
  4. A 100% complete profile  (90% for those who brought their profiles over from Elance) - yes
  5. 12-month earnings of at least $1,000 - yes
  6. Up-to-date availability (if unavailable now, set a date estimate) - yes
  7. An account in good standing with no recent account holds - yes
  8. Activity on the platform (proposal, accepted invitation, or earnings) in the past 90 days - plenty

Am I just being impatient, or am I missing something?

3 REPLIES 3
Bojan's avatar
Bojan S Community Manager

Hi Rob,

 

I'll check this with our team and get back to you once we have more information. We appreciate your patience while we look into this.

~ Bojan
Upwork
Rob's avatar
Rob J Community Member

Hi Bojan

 

Thanks for looking into this. Any update? It still hasn't come through.

 

Rob

Bojan's avatar
Bojan S Community Manager

Hi Rob, 

 

Thank you for your patience. It looks like your first hire was less than 90 days ago, you're actually at the 90-day mark today. Once you become eligible for the Top Rated badge it will be awarded on your profile in up to 48 hours. Please allow up to 48 hours so that everything is updated accordingly. If you need further help let me know. Thank you.

~ Bojan
Upwork