I have basic plan, my current billing cycle is 1-MAY to 31-MAY, Today is June 1st and may connect has not been refreshed yet. I am wondering when it is supposed to be refreshed,
Sorry about the confusion. It looks like the previous billing cycle just ended and your connects should renew by the end of today. Please, let us know if they don't and we'll further investigate the issue.
I have a similar issue as other freelancers'. Kindly let me know when I will receive my connects (Jun 26, 2019 — Jul 25, 2019), as I understand that it should be renewed after February Jul-25.
It's already Jul 26 (UTC) and no renewal has taken place.