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When will the bonus appear on the transaction history?

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Active Member
Ploychat T Member Since: Jul 25, 2015
1 of 10

Hi, the client gave me the bonus today. I've checked on the transaction history, there's no the bonus on it. I will reiceve it right? Thanks...

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Community Leader
Robin H Member Since: Apr 9, 2018
2 of 10

Ploychat T wrote:

Hi, the client gave me the bonus today. I've checked on the transaction history, there's no the bonus on it. I will reiceve it right? Thanks...


Hello Ploychat,

 

Absolutely, sometimes, it takes time to reflect in the transaction history, no worries Smiley Happy

 

I hope this helps!

All the best!

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Active Member
Ploychat T Member Since: Jul 25, 2015
3 of 10

Thank you for the comment Robin. I checked it again on the transaction history and the pending reports today (https://www.upwork.com/ab/reports/pending), but there's still no the bonus. Maybe I'd ask the client about this?

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Ace Contributor
Christopher H Member Since: Feb 1, 2019
4 of 10

Hi Polychat,

                I've noticed bonuses seem to take a while to show up, sometimes you can see them before in your notifications (bell at the top right) before you see them anywhere else.

 

Chris

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Active Member
Ploychat T Member Since: Jul 25, 2015
5 of 10

Thank you for the comment, Cheistopher. I checked it again today, but there's still no the bonus. Maybe I'd ask the client about this?

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Community Guru
Petra R Member Since: Aug 3, 2011
6 of 10

Ploychat T wrote:

Hi, the client gave me the bonus today. I've checked on the transaction history, there's no the bonus on it. I will reiceve it right? Thanks...


The transaction history is the wrong place to look.

You find it in your Reports Overview, under the Pending Tab.

The date in the left hand column is when it will become available.

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Active Member
Ploychat T Member Since: Jul 25, 2015
7 of 10

Thank you for the comment, Petra. I checked it again on the transaction history and the pending reports today (https://www.upwork.com/ab/reports/pending), but there's still no the bonus. Maybe I'd ask the client about this?

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Community Guru
Petra R Member Since: Aug 3, 2011
8 of 10

Ploychat T wrote:

Thank you for the comment, Petra. I checked it again on the transaction history and the pending reports today (https://www.upwork.com/ab/reports/pending), but there's still no the bonus. Maybe I'd ask the client about this?


What makes you say "the client gave me the bonus today"?

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Active Member
Ploychat T Member Since: Jul 25, 2015
9 of 10

He said he added $ to the contract as the bonus for extra work. I checked it on the pending payment, there's only the payment for the job.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
10 of 10

Hi Ploychat, 


I checked your account and I don't see the bonus that your client has referred to. For future reference, you may also go to your Contract page > Contract > Terms & Settings > View History of Contract Changes to see the changes in your contract. 

In this case, you may want to double-check this with your client. 


-Avery
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