Where can I see all of my pending payments. My reports "overview" only shows one pending payment.

Where can I see all of my pending payments. My reports "overview" only shows one pending payment. There should be two payments pending. Here's what happened:

 

As of yesterday my reports overview showed payment pending from one client. Today another client paid me and now his payment shows as "pending" but the payment from the other client no longer shows in my reports overview. 

 

Isn't the reports overview supposed to show ALL payments that are pending??? 

 

UpWork is so frustratingly confusing.

ACCEPTED SOLUTION

Hi Gary,

The funds is showing in Transaction history tab from two different clients. The $80 is already available for you to withdraw. Please click on Reports tab > hover to Transaction History. Thanks!

~ Jo-An

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5 REPLIES 5
joanbonjoc
Member

Hi Gary,

Thanks for your message. Upon checking, there are two payments shown under Transaction History. Please let us know if you need further assistance.

~ Jo-An

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Hi Jo-An,

Yes, I see those two pending payments, both from the same client. But before that client paid me there was an $80 payment pending from a different client. What happened to that one? Why did it disappear from my pending payments?


@Gary Val T wrote:

Hi Jo-An,

Yes, I see those two pending payments, both from the same client. But before that client paid me there was an $80 payment pending from a different client. What happened to that one? Why did it disappear from my pending payments?


 Did it move to "Available?"

Hi Gary,

The funds is showing in Transaction history tab from two different clients. The $80 is already available for you to withdraw. Please click on Reports tab > hover to Transaction History. Thanks!

~ Jo-An

Untitled

Yup, it's there now. Thank you for whatever you did to make that happen. Smiley Very Happy