Where is Upwork live chat support located now?

[kagika]

Hi. 

Where can I find Upwork live chat support? The help and support page at the bottom redirects to a bot that never helps and never transfers you to a support agent anymore!

[JoanneP]

Hi Aiat,

I'm sorry to hear that you had trouble contacting support. I checked your account and it looks like you have successfully submitted a ticket to the team. One of our agents will update your ticket and assist you further. 

[jearamirezpa]

Hi,

I am facing the same issue. I cannot find where the option for talking with an agent is (Live Chat Support). I only see a bot.

[g_vasilevski]

Hi Jesus,

I checked your account and I can see that you've already connected with our Customer Support. If further help is needed, feel free to follow up here. Thank you.