Jun 16, 2019 06:14:32 AM by Timofey G
A couple of months ago I've got an email from Upwork saying that from May there will be no free connects and freelancers must purchase them for $0.15 per each. It's middle of June now and I'm running out of my connects so I'd like to buy some but I can't find such option on the site.
Jun 16, 2019 06:48:03 AM by Martina P
Timofey G wrote:A couple of months ago I've got an email from Upwork saying that from May there will be no free connects and freelancers must purchase them for $0.15 per each. It's middle of June now and I'm running out of my connects so I'd like to buy some but I can't find such option on the site.
If you don't see the purchase option on your connects page, you might not have been switched to the new system yet.
Dec 20, 2019 03:46:34 AM by Jackson M
Hae martina p?am jackson.Guide me on how i ca n buy connects on upwork
Dec 20, 2019 03:50:16 AM by Goran V
Hi Jackson,
To purchase connects please go to Settings > Membership & Connects > Add Connects. To learn more about this check out this Help Article. If you have any additional questions, let me know. Thank you.
May 11, 2020 03:32:29 AM by Saurabh T
May 11, 2020 04:06:50 AM by Goran V
Hi Saurabh,
Could you please check with your bank if your account is enabled for international charges? If it is, let me know here and I will assist you further. Thank you.
Jun 24, 2020 02:10:07 AM by Kafia K
Jun 24, 2020 02:35:13 AM by Goran V
Hi Kafia,
I would recommend checking with your bank if your account enabled for international charges. In the meantime you can also try to add another billing method to purchase connects. Thank you.
Jun 24, 2020 02:56:24 AM Edited Jun 24, 2020 03:13:05 AM by Kafia K
i have checked with bank.my account is able to international charges.and i m adding billing method.i m again facing error like Your payment could not be processed. Please choose an alternate payment method or retry again later.
Jun 24, 2020 03:14:39 AM by Goran V
Hi Kafia,
One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.
Jun 24, 2020 04:41:19 AM by Kafia K
my debit card only have first name as per my id card and record.how can i fill the last name.
Jun 24, 2020 05:07:38 AM by Goran V
Hi Kafia,
In cases like this we would suggest a user to use a formal salutation in the first name field (like Mr., Mrs, Ms.) and your name in the last name field. That would be unlikely to cause issues with adding your bank account. Thank you.
Oct 15, 2020 06:25:01 AM by Monique O
Oct 15, 2020 06:27:54 AM by Goran V
Hi Monique,
When you go to Membership & Connects you will need to click on the Add Connects button. On the new window, you will simply need to select the bundle you wish to purchase and click the green "Buy Connects" button to complete the process. Thank you.
Jan 20, 2021 05:12:23 AM by Fatima Z
Jan 20, 2021 05:24:02 AM by Goran V
Hi Fatima,
Could you please share the text of the error you`re receiving on your end so that I can assist you further? Thank you.
Jan 20, 2021 05:48:31 AM by Fatima Z
Jan 20, 2021 05:57:56 AM by Goran V
Hi Fatima,
I`m not able to view any screenshots in your post. Please just copy and paste the message error you`re receiving on your end. Thank you.
Jan 20, 2021 07:24:46 AM by Vladimir G
Hi Fatima,
I had a look and would like to advise you to contact your bank and check why the specific charges are being declined. In the meantime, feel free to add and use an alternative billing method.
Jan 20, 2021 08:09:31 AM by Fatima Z
Jan 30, 2020 10:07:56 PM by Waleed K
Jan 31, 2020 01:53:37 AM by Avery O
Hi Waleed,
Unless a job does not require Connects, you will need Connects in order to bid for jobs in the Upwork marketplace. If you wish to purchase Connects, please go to your Membership & Connects page (Settings > Memberships & Connects) to purchase Connects. You may read more about Connects here.
Jun 16, 2019 07:05:19 AM by Wes C
I haven't been switched to the new option yet, but in the old system if you bid on a job when you have no connects, you are prompted to purchase some. Not sure if that's changed with the new system or not.
Jun 16, 2019 08:53:53 AM by Joan S
I think that under the old system that a basic member could not purchase connects.
Jun 16, 2019 12:32:33 PM by Joanne P
Hi Timofey,
I checked your account and see that you have not yet been switched to the new connects system. Your current plan is the freelancer basic which automatically gives you 60 connects every billing cycle. Upon checking, you still have 36 connects left and your connects will refresh by June 26, 2019.
Jul 29, 2019 03:33:51 PM by Magnus F
I've got a follow up question. I'm mostly using the app (iOS) but I really can't find where to buy connects in it. My experience is that I've looked everywhere, on the profile, in the settings etc etc... So, whenever I need to buy connects being away from home I always log into the mobile page (not the app) and there it is. Membership & Connects... but that tab can't be found in the app. Not with MY eyes, at least 🙂
Am I blind or is this feature missing?
Jul 29, 2019 10:46:10 PM by Avery O
Hi Magnus,
I'm sorry for the delay as I had to confirm this with the team. Please know that purchasing connects through the app is not being offered at the moment. You should be able to purchase connects by logging in to your account through a web browser.
Mar 13, 2020 06:04:08 AM by RB G
Dear Avery!
How to buy without any create/debit and PayPal card number for connects of Upwork.?
Oct 7, 2019 07:56:31 PM by Pete J
Oct 7, 2019 09:23:16 PM Edited Dec 4, 2019 07:57:33 PM by Avery O
Hi Pete,
You should be able to purchase additional Connects on your account by going to this page of your account (Settings > Membership & Connects). From there, please click on the "Add More Connects" button.
Let me know if this isn't the case for you so that I can look into this further.
Oct 8, 2019 12:00:03 AM by Magnus F
This question comes up from time to time I've noticed, and also by myself a while ago. I think it's simply a matter of this.
People know where to buy connects.
But in the mobile app, it's not a possibility.
Which is a bit strange. I'd say Upwork would sell a lot more connects if that function was implemented. In the pipe, maybe?
Oct 8, 2019 12:19:10 AM by Petra R
Magnus F wrote:. I'd say Upwork would sell a lot more connects if that function was implemented.
Upwork's business model is not to "sell a lot more connects" - it's serious freelancers making them a lot of money in fees.
I would hazard a guess that the freelancers who make them the most money actually buy the fewest connects.
Oct 11, 2019 09:52:19 AM by Katherine B
Oct 11, 2019 10:46:26 AM by Bojan S
Hi Katherine,
To purchase additional Connects:
This can vary based on your location, but all Upwork users will be able to purchase Connects with a credit card or prepaid card. If you aren’t able to use a credit card or prepaid card or you don’t have an Upwork balance, in many cases you’ll be able to use PayPal. Check the options available to you and learn more about acceptable billing methods for paying memberships.
Thank you.
Dec 4, 2019 04:53:13 PM Edited Dec 4, 2019 08:55:00 PM by Avery O
Avery O wrote:
Hi Pete,
You should be able to purchase additional Connects on your account by going to this page of your account (Settings > Membership & Connects). From there, please click on the "Add More Connects" button.
Let me know if this isn't the case for you so that I can look into this further.
I just want to point out that your link is linking to someone's email address, rather than the URL that I think you intended on linking to. Might want to edit that 😉
Dec 4, 2019 08:00:42 PM by Avery O
Appreciate the flag, Jeff!
I have edited it to flag the correct link. (I've been having clipboard issues on my Mac. )
Dec 4, 2019 08:12:52 PM by Jeff S
No worries, although now that I've quoted you, I just realized I can't edit MY comment, to remove said link either....?!
User | Count |
---|---|
408 | |
283 | |
257 | |
162 | |
159 |