Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Where to purchase connects?

fatima-zahir
Ace Contributor
Fatima Z Member Since: Aug 8, 2020
21 of 57
Now check it
vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
22 of 57

Hi Fatima,

 

I had a look and would like to advise you to contact your bank and check why the specific charges are being declined. In the meantime, feel free to add and use an alternative billing method.

Untitled
fatima-zahir
Ace Contributor
Fatima Z Member Since: Aug 8, 2020
23 of 57
I checked my Bank account Balance now, Upwork deduct balance of 14.9$ for
Membership Plus plan activation. But they did not activate this on my
account although balance has been deducted from my bank account.
6cf2ef6d
Active Member
Waleed K Member Since: Jan 30, 2020
24 of 57
martina p. how i can apply free on job and option purchase connection not show. how it possible
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
25 of 57

Hi Waleed, 

Unless a job does not require Connects, you will need Connects in order to bid for jobs in the Upwork marketplace. If you wish to purchase Connects, please go to your Membership & Connects page (Settings > Memberships & Connects) to purchase Connects. You may read more about Connects here. 


~ Avery
Upwork
wescowley
Community Guru
Wes C Member Since: May 3, 2019
26 of 57

I haven't been switched to the new option yet, but in the old system if you bid on a job when you have no connects, you are prompted to purchase some.  Not sure if that's changed with the new system or not.

joansands
Community Guru
Joan S Member Since: Mar 18, 2019
27 of 57

I think that under the old system that a basic member could not purchase connects.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
28 of 57

Hi Timofey,

 

I checked your account and see that you have not yet been switched to the new connects system. Your current plan is the freelancer basic which automatically gives you 60 connects every billing cycle. Upon checking, you still have 36 connects left and your connects will refresh by June 26, 2019.

~ Joanne
Upwork
anoraq
Active Member
Magnus F Member Since: May 20, 2019
29 of 57

I've got a follow up question. I'm mostly using the app (iOS) but I really can't find where to buy connects in it. My experience is that I've looked everywhere, on the profile, in the settings etc etc... So, whenever I need to buy connects being away from home I always log into the mobile page (not the app) and there it is. Membership & Connects... but that tab can't be found in the app. Not with MY eyes, at least Smiley Happy 

 

Am I blind or is this feature missing?

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
30 of 57

Hi Magnus, 


I'm sorry for the delay as I had to confirm this with the team. Please know that purchasing connects through the app is not being offered at the moment. You should be able to purchase connects by logging in to your account through a web browser. 


~ Avery
Upwork
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS