Why Connects are not returned

[gkarvindr]

Why connects are not returned  for proposals that said connects will be refunded if not hired ?

[sjbercot]

You are refunded connects only if the client closes the job without hiring anyone or Upwork closes the job for ToS violation. If the client hires someone else or the job expires, you are not refunded connects.

Frankly, I wouldn't rely on refunded connects and just buy enough to keep a balance that allows you to keep applying as necessary. It's nice, but it doesn't happen very often.

[petra_r]

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Arvind K wrote:

Why connects are not returned  for proposals that said connects will be refunded if not hired ?

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You are misunderstanding that. It's when the client does not hire anyone, not when the client does not hire you.