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harsh_kukreja
Community Member

Why Direct contract screen screen keep loading at clien

I lost one client before because of this loading issues. Now again happening the same. 

Please any expert help me. 

4 REPLIES 4
PradeepH
Moderator
Moderator

Hi Harsh,

 

Thank you for your message. I am sorry to hear about the issue with the Direct contract page. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

 

Thank you

Pradeep

Upwork
harsh_kukreja
Community Member

Thank you pradeep, it's at client end not my end. 

Client is not tech savvy he get annoyed when i tell him to do payment with direct contact and now the screen loading error

Hi Harsh,

 

Thank you for your message. Could you please request your client to follow the steps shared above or contact us directly so that we can better assist them? 

 

Thank you

Pradeep

Upwork
harsh_kukreja
Community Member

That's the problem here, client a bit mind about this if i tell him to follow instructions. Anyway i will see if i can ask him

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